Colonial Cadillac
 
Service: (757) 319-4610

Welcome to Colonial Cadillac Service Department

Thank you for choosing Colonial Cadillac for your purchase. It is our sincere pleasure to welcome you to Colonial Cadillac's Service Department. It is our mission to make you a customer for life, by providing you with quality service for your vehicle.

We will always do our utmost to deliver efficient, accurate service. Our dedicated, highly-skilled associates will do their best to deliver informal, accurate answers to your service needs.

Your time is precious. For your convenience, we have an appointment system that allocates manpower and time so when you visit the dealership, we'll be prepared to process your write-up and service needs with minimal delay.

Our goal is to achieve your complete satisfaction by providing the most convenient, efficient and pleasurable service you've ever experienced. To achieve this high level of excellence, we depend on thoroughly trained, fully certified associates. We use genuine GM parts and state of the art tools and equipment.

Thanks again for choosing Colonial Cadillac. We look forward to meeting all of your service needs throughout your Cadillac experience and personally invite your questions and comments.

Goodwrench Service Bay

Our Service Team

Service Team
Our team is available to assist you with all your service needs.

Service Specials

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$10 OFF Virginia State Inspection
Schedule your next Virginia State Inspection with Colonial Cadillac and once service is complete we'll take $10.00 off the bill.
Valid only at Colonial Cadillac

Goodwrench Service


The Colonial Cadillac Advantage

  • Friendly and courteous staff
  • General Motors factory trained service consultants & technicians
  • ASE certified service consultants & technicians
  • Hendrick certified service consultants & technicians
  • Genuine General Motors parts
  • Factory trained roadside assistance program
  • Wheels and tires
  • Authorized Vogue tire dealer
  • Saturday hours
  • State-of-the-art equipment
  • Guaranteed repairs with specific items warranted for life
  • Hot coffee and donuts in the customer lounge
  • Courtesy shuttle transportation available
  • Free Saturday car wash for as long as you own your Colonial Cadillac
  • Being treated the way you deserve to be treated

THE
COLONIAL CADILLAC PROMISE
Colonial Cadillac offers something few other repair facilities can match: The COLONIAL CADILLAC Promise.
This promise was established to encourage our customers to keep their vehicles properly maintained and repaired by returning to Colonial Chevrolet within 4 months or 4,000 miles of each service. By doing this you qualify for the following:

250,000 Mile Warranty* Road Hazard Protection
250,000 Mile Limited Engine Warranty which warranties your engine against lubrication failure for up to 250,000 miles or 10 years, which ever comes first. The warranty covers up to $3,500 of failed, lubricated components in your engine. *Contact us for full details or go to www.quakerstate.com to register. Colonial Cadillac will repair a flat tire at no charge for up to 4 months after your service date. We will replace the damaged tire with a comparable new tire if it can not be repaired. This coverage provides up to $40.00 for repair and $120.00 for replacement provided the tire has more than 4/32nds of tread remaining.

It is important you feel completely confident in the abilities of the people you choose to service your vehicle. As one of the most established service departments in Hampton Roads area, we are proud to offer the latest in equipment, tools and a well trained staff. We pride ourselves on keeping each technician fully trained with the latest education available in this rapidly evolving industry.

We offer friendly associates, a waiting lounge, hot coffee and donuts, a shuttle service. Each vehicle is assigned to a team of technicians and a service consultant who will be able to meet all of your maintenance and repair needs. Your vehicle records are kept on our state of the art computer system so that we always have a complete history of your vehicle. This is a great way to ensure that our personnel understand your needs and your service experience consistently meets your expectations.

I hope this letter helps you understand how much we value you as a customer. We look forward to helping you enjoy your new vehicle by partnering with you to ensure that it is properly maintained and repaired. If you have any questions or concerns, feel free to contact our service department at (757) 319-4610 for assistance. Again, thank you for choosing Colonial Cadillac for your purchase and service needs. We look forward to getting to know you.

Colonial Cadillac is a new car dealership in Virginia proudly serving the tidewater area; Norfolk, Virginia Beach, Portsmouth, Chesapeake, Suffolk, Eastern shore, Franklin, Williamsburg, Newport news and Hampton. We repair automobiles, cars and trucks. We perform maintenance and repairs on components such as; oil change, tire rotation, brakes, transmission, differential, hub bearings, tire replacement, power steering, water pump, engine, transfer case, airbag, seatbelt, tune up, alignment, wheel balance, air filter, shocks, struts, CV joints, spark plug wires, fuel pump, battery, window motor, mirrors, belts, computer and lights. We repair all GM models; avalanche, cobalt, Silverado, impala, corvette, Tahoe, suburban, Malibu, traverse, Aveo, Yukon, Denali, Colorado, canyon, sierra, Acadia, envoy, Savana, g3, g6, g8, vibe, solstice, torrent, enclave, lacrosse, Lucerne, h2, h3, Astra, aura, outlook, sky, VUE, CTS, STS, DTS, escalade and Deville.
Colonial Cadillac
6222 E Virginia Beach Boulevard
Norfolk, VA
23502
Service
Sun
Closed
Mon
7:30 AM-5:00 PM
Tue
7:30 AM-5:00 PM
Wed
7:30 AM-5:00 PM
Thu
7:30 AM-5:00 PM
Fri
7:30 AM-5:00 PM
Sat
7:30 AM-5:00 PM
Parts
Sun
Closed
Mon
7:30 AM-5:00 PM
Tue
7:30 AM-5:00 PM
Wed
7:30 AM-5:00 PM
Thu
7:30 AM-5:00 PM
Fri
7:30 AM-5:00 PM
Sat
7:30 AM-5:00 PM

Keeping your GM vehicle running at its best shouldn’t be complicated, and there shouldn’t be any guesswork involved. Let our GM-trained Goodwrench technicians make maintenance simple for you. We’re the one-stop shop for all your maintenance and service needs. From oil changes to tires, to brakes and multi-point vehicle inspections, we have the expertise, technology, and convenient hours when caring for your vehicle. Call us or click the button above to schedule an appointment today.

Colonial Cadillac
6222 E Virginia Beach Boulevard
Norfolk, VA 23502
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Phone: (757) 216-1650
Email: Contact Us
Fax: 7574554607
Service: (757) 319-4610
Parts: (757) 319-4610